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Apple refused to unlock the iPad which was bequeathed by the dead mom



Apple refused to unlock the iPad which was bequeathed by the dead mom


Any tech maker, let alone one the size of Apple, has had morally difficult situations to deal with. In fact, Apple was recently accused of showing a total lack of understanding and discretion after refusing to unlock a dead woman’s iPad, which would remain with her two bereaved children.

When Andrea Grant, a 59-year-old woman, died of cancer earlier this year, she left all of her earthly possessions to her children, Josh and Patrick.

The brothers claim their mother used her iPad regularly, but neither was able to find out the Apple ID password.

When the brothers tried to do a factory reset on the device, the iPad obviously asked for the password that only their deceased mother knew.

The children informed Apple that their mother had passed away, but the Cupertino company asked for a copy of her death certificate, and a letter from their lawyer, with a court order attached, requiring Apple to unlock the iPad.

In a blog, one of the sons reported that:

In February, Apple updated its terms and conditions of free iCloud accounts to warn that: “You agree that your account is not transferable, and that all rights to your Apple ID, and related content. inside, they end after your death ”.

Apple has been very tough in this specific case, why is that?