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Calls to toll-free numbers will also become free from mobile phones



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Calls to toll-free numbers will also become free from mobile phones


Calls to ‘toll-free’ numbers will be able to make them free of charge, as well as from landlines, even from mobile phones, but the changes will not come into force before next year.

The changes will not go into effect until June 2015 and Ofcom says the wait is long due to mobile operators, such as Vodafone, who need to ensure the ability to handle the influx of calls to toll-free numbers.

“Consumers have to go through another 18 months looking for a landline to make free calls, but at least Ofcom is taking consumer protection seriously.”

Ofcom is also changing the cost allocation of non-geographic calls, for example, calls to numbers starting with 08, 09 or 118.

“With the new rules,” Ofcom says, “phone number users of call services in the future see the cost split into an ‘access fee’ to their phone company, plus a ‘service fee’ to the company. or organization are calling. “